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Effective Communication & Active Listening
Effective Communication & Active Listening
Effective Communication - Introduction (1:51)
Effective Communication - Self Assessment (2:42)
Effective Communication - Hearing vs. Listening (5:58)
Effective Communication - The Pie (6:31)
Effective Communication - Venting & Validation (3:55)
Effective Communication - Power of the Pause (7:15)
Effective Communication - Asking Questions (7:10)
Effective Communication - Why I love the Parrot (7:02)
Effective Communication - Let's Make it Personal (9:49)
Effective Communication - Final Thoughts (7:50)
Active Listening Handout - Guide
Effective Communication - Venting & Validation
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